1. GENERAL

a. This APP with the name of SMART LABTECH is operated by SMART LAB TECH We are committed to protecting and respecting your privacy. We do collect your personal information and process your personal data in accordance with the IT act, 2000 (21 of 2000) and other national and state laws which relate the processing of personal data. Please read the following carefully to understand our views and practices regarding your personal data.

b. Downloading, accessing, or other using the app indicates that you have read This privacy policy and consent to its terms. If you do not consent to the terms of the privacy policy, do not proceed to download, access, or otherwise use the app.

c. We connect your personal information in order to provide and continually improve our products and services.

d. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes please review this policy periodically. The last updated date can found at the beginning of this policy.

e. All partner firms and any third-party working with or for us, and who have access to personal information, will be expected to read and comply with this policy.

2. HOW WE COLLECT THE INFORMATION

a. From you directly and through this app: we may collect information through the app when you visit. The data we collect depends on the context of your interactions with our app.

b. Through business interaction: we may collect information through business interaction with you or your employs.

c. From other sources: we may receive information from other sources, such as public database, joint marketing partners, social media platforms, or other third parties such as:

I. Information about your interactions with the products and services offered by our subsidiaries.

3. INFORMATION WE COLLECT

a. We collect information primarily to provide better services to all our customers.

b. When you visit our app, some information is automatically collected. This may include information such as the type of mobile number. We also collect information about how you use our services.

C. The information about your usage of the app, including crash logs and usage statistics.

4. HOW WE USE INFORMATION

a. Who use the information we collect primarily to provide, maintain, protect and improve our current products and services.

b. We use the information collected through this app as described in this policy and we may use your information to:

I. Improve our services, app and how we operate our business;

II. Understand and enhance your experience using our app, products and services;

III. Personalise our products or services and make recommendations;

IV. Provide and deliver products and services you are request;

V. Process, manage, complete, and account for transactions;

VI. Provide customer support and respond to your request, comments, and enquiries;

VII. Create and manage the online accounts you manage on our app;

VIII. Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages;

IX. Communicate with you about promotions, upcoming events and news about products and services;

X. We may process your personal information without your knowledge or consent where required by applicable law or regulation for the purpose of verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution and punishment of offences;

XI. Protect, investigate and deter against fraudulent, authorised or illegal activities.

5. DATA TRANSFER

a. Information about our users is an important part of our business and we take due care.

b. We share your data with your consent or to complete any transaction or provide any product or service you have requested or authorised. We also share data with our affiliate and subsidiaries, with Wenders working on our behalf.

c. And we may employ other companies and individuals to perform functions on our behalf. The functions include fulfilling orders for products or services, delivering packages, sending postal mail and email, removing repeated to information from customer lists, providing marketing assistance, providing search results and links, processing payments, transmitting content, scrolling credit risk, and providing customer services.

d. These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process the personal information in accordance with this privacy policy and as permitted by applicable data protection laws.

e. We release accounts and other personal information when we believe in appropriate to comply with the law, enforce or apply over conditions of use, and other agreements, protect their rights, property or safety of us, our users or others. This include exchanging information with other companies and organisations for fraud protection and credit risk reduction.

6. DATA SECURITY

a. We take due care to protect customer data. Technical measures are in place to prevent unauthorised or unlawful access to data and against accidental loss or destruction of, or damage to the data. The employees who are dealing with the data have been trying to protect the data from any illegal or unauthorised usage.

c. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information.

d. We take reasonable steps to help protect your personal information in an effort to prevent the loss, minsuse, And unauthorised access, disclosure alteration and destruction. It is your responsibility to protect your usernames and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or we use the same passwords you use with other accounts as your passwords for our services.

e. It is important for you to protect against unauthorised access to your password and your devices, and applications. Be sure to sign off when you finish using a non-personal device.

f. Information you provide to us is shared on our secure servers. We have Implemented appropriate physical, technical and organisational measures designed to secure your information against accidental loss and unauthorised access, use, alteration or disclosure. In addition, we limit access to personal data to those employees, agents, contractors, and other third parties that have a legitimate business need for such access.

g. The information collected from you will be stored for such period as required to complete the transaction entered into with you or such period as mandated under the applicable laws.

8. SHARING OF PERSONAL INFORMATION

a. we do not share your personal data with third parties without your prior consent other than:

I. With third parties who work on our behalf provided such third parties adhere to the data protection principles set out in the IT act, 2000 (21 of 2000) and other applicable legalisation, or enter into a written agreement with as requiring that the third-party provide at least the same level of privacy protection as is required by such principles;

II. To comply with the laws or to respond to lawful requests and legal processes;

III. To protect the rights and property of us, our agents, customers, and other including to enforce our agreements, policies and terms of use;

IV. In any emergency, including to protect the personal safety of any person; and

V. For the purpose of a business deal involving the scale or transfer of all or a part of our business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture or bankruptcy transaction or proceeding).

9. CHILDREN If you are under the age of 18 or the age of majority in the jurisdiction in which you reside, you may only use our app with the consent of your parent or legal guardian. In any case, we will not be liable for any cause of action that arose due to non-compliance with this section.

10. CHANGES TO THIS POLICY We may change this policy from time to time. If we make any changes to this policy, we will change the “last updated” date above. You agree that your continued use of our services after such changes have been published to our services will constitute your acceptance of such revised policy. If you have any concern about privacy or grievances with us, please contact us with a thorough description and we will try to resolve the issue for you.

CONTACT DETAILS

Plot No. 75B, SV Co-op. Industrial Estate Phase 2, Balanagar, Hyderabad,

Telangana 500037

Contact: +91 40 23 774310

Mail: info@smartlabtech.net